Dear Guests,

Over the past few months we made every effort in order to confirm our excellence in health and hygiene to protect both our Guests and Staff. We are adopting strict protocols for the prevention of spread of the infection in order for us to be able to guarantee a safe stay as well as safe services. We wish to inform you about the rules which are effective from June 2020, so that you can enjoy a relaxing holiday.

With a view to preventing  the spread of the virus we have to ask you to please follow some instructions to guarantee a high level of safety: do not start your travel in case of symptoms similar to Sars CoV-2 (body temperature higher than 37.5°C, cough, breathing difficulties, discomfort). Upon check-in body temperature will be taken by a temperature scanning camera; if it were higher than 37.5°C, we would not be able to honour your reservation and accept you inside the property. To make compliance with the different hygiene measures easier, designated signage will be available in different areas of the Hotel.

Your arrival

General information

Restaurant, Bar and Room Service

      Spa

Gym

Our Goodbye

For any further information please do not hesitate to contact us. We are operating 24/7 and available by phone on (+39) 0185 23 06 66 or by e-mail at excelsior@excelsiorpalace.it

As usual we are eager to welcome you to our amazing destination.

The Management & Staff

Excelsior Palace Hotel